Operations Analyst

Who We Are

At Cornmarket, we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income protection, retirement planning and beyond.

Role Purpose

The ‘Premium Processing Team’ sits within the Finance Department and manage the collection of premiums through salary deduction for life products. An opportunity has arisen on the team for an Operations Analyst. The Premium Processing Team currently operates a hybrid working model. This model requires all team members to attend the office for a minimum of one day per week, after initial training is complete.

Accountabilities of the Role

• Overseeing internal procedures and controls for daily operations

• Providing analysis of current workflows and regular reporting to management

• Inputting into the co-ordination, planning and scheduling of the work of the Premium Processing Team to ensure the effective allocation of available resources to close out each month

• Driving improvements in current processes

• Dealing with employer queries and liaising with other departments to resolve them

• Preparation of monthly submission requests to the various payroll departments

• Processing of monthly payment files

• Oversight of the refunds process

What We Can Offer You

• Flexible working from home options as part of our Cornmarket Flex ways of working

• Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role)

• Annual leave (increases based on service)

• Flexi leave (option to take additional annual leave)

• Attractive & flexible pension contribution rates

• Health insurance or wellness subsidy

• Fully paid family leave types (maternity/paternity/surrogacy)

• Performance based bonus/commission

• Income protection

• Life cover

• Discounts on financial products

• Comprehensive health & wellbeing programme

• Employee Assistance Programme

• Active Sports & Social Club

Skills & Qualifications Desired

• Third level qualification or 5 years’ experience in a Finance team desired

• Ability to use MS Office products, in particular an excellent knowledge of Excel

• Excellent communication and presentation skills with an ability to interact with stakeholders at the most senior level

• Highly effective project management, planning and organisational skills

• An ability to critically analyse information, to solve problems and to arrive at

  informed decisions

• Excellent research, analytical and report writing skills

• Experience working to tight deadlines with a focus on the delivery of quality work

• Knowledge of risk control & regulatory environment

• Commercial awareness of the public sector

Behavioural Competencies Required

• Excellent interpersonal skills, demonstrated by communicating with clients, colleagues and non-technical professionals on a daily basis

• The ability to work individually without direct supervision and as a dedicated member of the wider team when required

• Strong analytical thinking, with an ability to problem solve

• Extremely focused on putting the customer first

• An ability to work at a fast pace to deadlines and targets

• Fluency in spoken and written English

Equal Opportunities & Data Privacy Notice

Cornmarket is committed to building an inclusive workplace environment, We’re proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, marital status, membership of the Traveller Community, national origin, race, religion, sexual orientation. We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Acquisition Team. To review our data use practices, visit our Recruitment Data Privacy Notice.